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Showing posts from September, 2023

Week 5 UX: An Observation on Twitter/X

Twitter, a social media platform acting as a microblog, was created in 2006. In 2023, it was rebranded as X, with a stylized letter X replacing the bird as its logo. For this post, I'll call it Twitter.  Using 10 Usability Heuristics for User Interface Design, I'll explain what's wrong with this social media app. Twitter has inconsistent icons for actions, which will confuse users. An example is the share icon on both the web and mobile versions of Twitter. Violation Score: 3 Twitter is poor with User control and freedom due to its habit of constantly changing its layout every few years. Violation Score: 4 2006 2014 2023 Twitter's Flexibility and efficiency of use are poor. For example, there is no way a user can sync drafts or threads between web and mobile. Violation Score: 4 The mobile Twitter App Aesthetic and minimalist design is flawed due to the overall layout. An example would be the spaces feature, which takes a large portion of the viewing screen, causing clut...

Week 4 UX Observation: An Observation on Wikipedia.

Wikipedia is a popular encyclopedia that appeared on the internet in 2001. It is a popular online source of information on everything that exists or has existed. A problem with this encyclopedia is that while it has positives, such as fast-loading pages and good consistency with colors, the way everything else is on the site is cluttered. The standards and consistency of Wikipedia are lacking. For instance, this page lists only a few TV show episodes, while others have no lists at all. Violation Score: 3 Wikipedia's User control and freedom are poor.  Wikipedia's open editing policy allows for potential misinformation and inaccuracies, as anyone can edit an article without an account. Violation Score: 3 In terms of flexibility and efficiency of use, Wikipedia has room for improvement. The front page for instance has too many links and articles highlighted. This makes things cluttered and overwhelming for a user. Violation Score: 4 Wikipedia's Error Prevention is non-existe...

Week 3 UX Observation: An Observation on Wayfair's Wesbite.

Wayfair, an e-commerce company founded in 2002, launched its online store in 2008, offering everyday products such as pillows, rugs, and blankets. Despite its wide product range, the website's design is cluttered and disorganized. Here's why that is the case with these five usability problem cases!  The Violation Severity Rating is located under each image. The user interface of Wayfair has a limitation in terms of User Control and Freedom. This is because the website relies on a list instead of a dedicated page, which can be confusing for users. Wayfair only provides a link and an image, which makes it difficult for users to understand where to navigate. To get complete information about a product, users need to click on multiple links. For instance, an example is provided below. Violation Severity Rating: 3. The Consistency and Standards of Wayfair are low. Despite using a color palette that's easy on the eyes, how it's structured is problematic. For starters, on the...