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Showing posts from August, 2023

Week 2 UX Observation: An Observation of the website, Yahoo!

1. Describe a task to accomplish clearly at what website/or physical places. Yahoo! is a popular website that started in 1994 and has become a huge web service provider in various media. However, its website illustrates why bigger isn't always better.  2.  Describe the frustration or unsatisfiable your experience. This afternoon, I was looking for gardening tools on Yahoo, and while the search results were fast, the information offered from the search felt vague compared to what you'd find on Google or Bing. On paper, providing similar search results sounds convenient, but it can be problematic if you're looking for something as simple to search as an egg sandwich. 3. Use the Hurestic Evaluation(HE) principle terminology to articulate the problem or describe the problem identified as beyond a usability problem. (5 points) Refer to the HE design principle from here when you write the report:  https://www.nngroup.com/articles/usability-heuristics-complex-applications/ The f...

Week 1 UX Observation: An Observation of the website, eBay.

During this week, the class discussed UX (User Experience) and various other usability issues that could interrupt the functionality of a UX. In my case, it's the UX design of eBay and how messy the whole site is. Here's why: 1. Describe a task to accomplish clearly at what website/or physical places. (5 points) As an e-commerce website, it acts as a digital store for customers and consumers to sell and purchase products. The user can also make wishlists to get what products they need. 2. Describe the frustration or unsatisfiable your experience (5 points) Back in 2013, I had a problematic experience selling a PC Bluetooth adapter on eBay due to its low latency and poor connection. It took me three days to resolve the issue because of eBay's poor customer service. The website's messy menus only made things more frustrating in the long run. 3. Use the Hurestic Evaluation(HE) principle terminology to articulate the problem or describe the problem, identified as beyond a u...